Delete Your Tickster Pet Scan Account

Delete Selected Data

You can also request deletion of selected Tickster data without deactivating your full account. This may include saved snapshots, dog profiles, scan history, owner notes, or other account-associated app data.

Data Deleted

We delete app data associated with your Tickster account, including dog profiles, scan history, owner notes, saved scan metadata, and optional saved snapshot images.

We deactivate the account and keep the email address reserved so it cannot be reused to create another Tickster account.

Data We May Keep

We may retain limited records when required for security, fraud prevention, legal compliance, tax or accounting obligations, payment or subscription disputes, or backup recovery. Backup copies are removed during normal backup rotation.

Timing

We aim to process deletion requests within 30 days after verifying the account email. Some backup or legally required records may remain for a limited retention period as described above.

Before You Delete

Account deactivation and app-data deletion are permanent. After completion, your pets, scan history, optional snapshots, and vet-share records may no longer be recoverable.