Tickster Pet Scan Privacy Policy

Information We Collect

Tickster may collect account information such as your email address and basic sign-in identifiers. The app may also store dog profile details you enter, such as dog name, breed, coat details, scan cadence, owner notes, scan results, scan dates, confidence values, body-area labels, and app/device sync metadata.

If you enable optional snapshot image saving, Tickster saves selected scan snapshots so you can review them later or share visual context with your veterinarian. Snapshot saving is off by default.

Camera, Location, And Photos

Tickster uses the camera for guided pet tick scan capture. Camera images are processed to support the scan workflow. Snapshot images are saved only when you enable snapshot saving.

Location permission is optional and foreground-only. When allowed, Tickster may use approximate scan-time location to add local tick-risk, weather, and pet-health education context to saved scan history. Tickster does not use background location.

How We Use Information

We use information to operate the app, authenticate users, sync pets and scan history across devices, save optional snapshots, provide support, improve reliability, and present educational pet-health context.

Tickster is a routine screening and record-keeping aid. It does not diagnose disease, confirm infection, provide treatment, or replace veterinary care.

Sharing

Tickster does not sell your personal information. We do not share saved pet photos or exact personal location publicly. You may choose to copy or share a vet-ready scan summary from the app.

We may use trusted service providers, including cloud hosting, authentication, database, app store, and email infrastructure, to operate Tickster.

Security And Retention

We use reasonable technical and administrative safeguards to protect app data. No system is perfect, but we design Tickster to keep account, pet, scan, and optional snapshot data tied to the authenticated user.

We retain information as needed to provide the app, support users, satisfy legal obligations, and maintain service integrity.

Your Choices

You can decline optional location access. You can leave snapshot image saving off. You can contact us for support, account questions, or privacy requests.

You can request deletion of selected Tickster data, such as saved snapshots, dog profiles, scan history, or notes, without deleting your full account.

Contact: support@leximagine.com

Account deletion requests can be made at leximagine.com/delete-account.