Email Support
For account, app, scan-history, snapshot, or beta-testing questions, email:
Support
Tickster Pet Scan Support
Need help with Tickster Pet Scan? Contact LexImagine support and include your phone model, iOS or Android version, Tickster app version, and a short description of what happened.
What To Include
Please include your device model, operating system version, Tickster version, account email, and the steps that led to the issue. Screenshots are helpful when the issue is visual.
Account Deletion
To request deletion of your Tickster account and associated app data, visit leximagine.com/delete-account.
Veterinary Care
Tickster is a routine screening and record-keeping aid. It does not diagnose disease or replace veterinary care. If your dog seems unwell, if you find an embedded tick, or if you have medical concerns, contact your veterinarian.